And how do participants reflect
on the training?
During the training, have you discovered
you uncovered some unconscious biases?
I work in an environment of product marketing, where we continuously prepare analyses as a base for
strategic decisions and substantiate them with findings from market research. I work in a multicultural
team in terms of diversity, and it makes our work even more interesting. I enjoy my work, and after completing the training, I decided to take even more steps to improve the overall atmosphere in the team.
Upon my return from abroad, I could see mutual respect in the new department on the one hand and a
greater distance between people due to their biases. However, we have already changed that successfully. I participate in shared breakfasts/lunches to get to know each other better and act openly and fairly.
Furthermore, monthly we share experiences from successful projects across departments. From time to
time, however, I encounter type bias in our organization „Not made in our country“ (in ŠKODA AUTO)
and specific resistance to change. From a product perspective, the dynamic of competition-based environment and mobility trends makes us think critically about what our existing and potential customers
appreciate about ŠKODA cars, where they perceive the need for improvement and how we can meet
these needs to gain a satisfied and loyal customer so our company can gain long-term prosperity.
I realized that since I have been working for ŠKODA
I don‘t think any of the biases mentioned
AUTO for quite some time, I am used to not changing
during the training were new to me.
well-established procedures, and sometimes I resist
However, it „dusted off“ some of them
changes (Status Quo bias). At the same time, I find it
and made me realize I have to pay atten-
interesting that everyone in my group has had a different
tion to them.
bias. It seems that we are diverse in this as well. I believe it
would be very beneficial if production workers could also
undergo training. Each coin has two sides, and it would
be effective if workers had the opportunity to look at the
issue from a different perspective than they are used to.